What is a Work Order?

When someone in a workplace needs to raise a maintenance, security, cleaning or other type of request for a contractor to come and action, that's a work request. The work request is then transformed into a work order when it's issued and assigned to a preferred contractor. They then complete the task, providing updates as they go until it's closed. A work order system allows you to manage work order flow, actions, contractors and tasks. With a work order management system, work orders can be viewed and assigned to contractors to update and complete.

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Work order portals allow you to setup work order logging by users at your workplace so that common issues experienced in the workplace can be logged online. Work Orders might range from fixing a blinking light, gardening requests, cleaning and maintenance requests or installations. The relevant contractor can then be dispatched to action the work order.